Terms and Conditions of Use
The 'Application' refers to the Reincubate Video Converter software created by Reincubate Ltd, a company registered in England, trading at Flat 54, Boss House, 2 Boss Street, London, SE1 2PS.
The 'unregistered version' refers to the free version of the Application which has limited functionality and may only be used for personal non-registered use.
The 'registered version' refers to the paid version of the Application which removes the limitations of the unregistered version and can be used for both personal and internal business use.
1. Use of the application
You are permitted a single non-exclusive worldwide perpetual license to use the Application to convert audio and video files to the supported codecs subject to the terms of this agreement. By using the Application you agree to be bound by these terms.
You may not reverse engineer or decompile the Application, or take any action that may assist others to do so.
You may not copy, sell, lend, give away or otherwise distribute the registered version of the Application without express written permission from Reincubate Ltd.
You may distribute the unregistered version of the Application freely provided you do not charge (either directly or indirectly) for doing so. Any such distribution should prominently link back to www.convertervideo.net so users are able to obtain the latest version of the unregistered and view these terms.
If you wish to distribute or resell any version of the Application for profit then you must obtain our permission first.
You may not use the Application for illegal purposes. This includes, but is not limited to, copying or transcoding materials without permission from the copyright owner.
The application is provided as-is and no warranties, either express or implied, are made about the functionality of the application. Although we take reasonable care to ensure the proper operation of this software we cannot be held liable for any loss or damage, either direct or consequential, as a result of the use of this software.
We do not guarantee that our software will always be able to convert files between different formats. Some formats and codecs are not currently supported by the Application.
We provide a free version of the Application that can be used to confirm whether it will work on your files. It is your responsibility to ensure suitability of the application before you purchase, and we will not entertain any request for a refund on this basis.
3. Payment and Refunds
If you wish to use the registered version of the Application you must pay the advertised purchase price as displayed at www.convertervideo.net. Once users have registered, a license key will be automatically and immediately emailed to them.
We do not offer any refunds if you change your mind or find the Application is not suitable for your needs. It is your responsibility to ensure the Application is suitable for your needs before you purchase.
The only circumstance under which we may offer a refund is if you find a fault in the Application. If this is the case please email firstname.lastname@example.org with the circumstances and we will evaluate your case and decide whether a refund is appropriate.
Your statutory rights are not affected by any part of this agreement.
4. Delivery of software
All our software is delivered in the form of electronic download of registration or activation keys. We do not provide physical media or separate registered versions of our software. We provide trial versions of our software which can be converted into full version by entering a registration or activation key.
When you purchase our software you will receive a registration key as part of the purchase process. This key is typically delivered by email within a few minutes of completing the purchase process. If you do not receive your key within 30 minutes of completing your purchase then please contact email@example.com for assistance.
5. Support and upgrades
Registered users are entitled to complementary email support for a period of twelve months from the date of their purchase. We regret that telephone support is not available. The support team can be contacted at firstname.lastname@example.org, and will endeavour to respond to support queries within two working days.
Registered users are also entitled to use the latest version of the application on request for a period of twelve months from the date of their purchase.
This agreement is governed by by the laws of England and you accept the jurisdiction of the English courts in the event of any dispute.
If any part of this agreement is declared unenforceable by a court or properly constituted tribunal it will in no way affect the remaining parts of this agreement.
You may terminate this agreement at any time without warning and without notifying us. If you exercise your right to do so then you must uninstall and delete any copies of the Application in your possession.
We may terminate this agreement if we believe you have committed a breach of this agreement which is not capable of remedy. If this is the case we will inform you by email to the email address we have on record for you, at which point you must uninstall and delete any copies of the Application in your possession.
If you have purchased the registered version of the Application and we terminate your agreement for a material breach then you are not entitled to any refund of the purchase price for the Application.
In the event of an error, this application will automatically report it to our server using the HTTP protocol. If you do not accept this behaviour, do not use the software, or block outgoing HTTP requests with your firewall.